Staff Stories – Income Officer


Meet Alex, our Income Officer at Peter Bedford Housing Association. Alex explains what his role is like, and what a typical work week is like for him. Our Income Officer is crucial in helping our tenants to sustain their tenancies, further putting an end to homelessness. Day in the life My job is to help tenants sustain their tenancy, making sure they have their finances and any other help they need in place. I hold regular drop in rent surgeries twice weekly at the community hubs. I sit down with tenants and go through their finances with them, analyse their [...]