Volunteer Customer Service Assistant

The Volunteer Role and the Difference it makes

As a volunteer you will support staff in providing friendly customer service and maintaining a welcoming environment, which is key to helping us spread the word of Peter Bedford Housing Association and in particular the Enterprise and Training services.

Within the Customer Service role you will undertake office duties to support the organisation. We welcome any experience you can bring in admin and marketing to help us grow. In return we can provide training opportunities and a chance to be part of a vibrant team.

About the Kingsland Hub

The Kingsland Hub is PBHA’s Head Office, it operates as a vibrant community and learning environment. Kingsland Hub has a front of house reception taking in telephone, email and walk in enquiries related to our housing, enterprise and training services. Our back office function features a shared office environment for our various departments that provides services and BAU (business as usual) functions such as HR, Finance, Fundraising, Marketing and Properties.

For further details: