Tenants Handbooks & Guides
In this section, you can find a range of useful information on your tenancy such as repairs, maintenance and paying your rent.
Minor Repairs
Find out about repairs in your home.
Property Services
Find out about repairs, pest control, and furnishings.
Living at PBHA
An introduction to the range of services and activities you will find at PBHA.
Staying Safe at PBHA
Safety information about gas, electricity, and water.
Understanding Your Rent
Your rent explained, plus the different ways you can pay.
Dealing With Antisocial Behaviour
Find out what ASB is, and what can be done about it.
Useful addresses & phone numbers
Useful numbers and when to call them.
Making a Complaint
Find out everything you need to know about making a complaint.
Important information about protecting your home from fire and what to do in the event of an emergency.
Peter Bedford’s Information, Advice and Guidance Charter.
Tenant Charter (ALE)
Peter Bedford’s Adult Learning and Enterprises Charter.
Peter Bedford's Supported Housing Charter.
Tenant Charter (ALE)
Peter Bedford’s Adult Learning and Enterprises Charter.
Tenant Charter (SH)
Peter Bedford's Supported Housing Charter.