Dealing with Anti-Social Behaviour - Peter Bedford Housing Association

Dealing with antisocial behaviour

We can only manage antisocial behaviour with your help. We aim to create a healthy harmonious community where everyone can reach their potential. We will work with our tenants to take action to prevent antisocial behaviour.

What is Anti-social Behaviour?

Anti-social behaviour can be excessive noise or other actions that disturb or upset others nearby.

Examples include:

Abuse, harassment, threats of violence and assault
Loudly playing audio equipment such as a TV, hifis
Using noisy domestic appliances late at night, such as a washing machine
Dumping rubbish or abandoning cars
Slamming doors, arguments and shouting
Criminal activity, like drug taking and dealing
Some problems with pets

What is Not Anti-Social Behaviour

Avoiding Anti-Social Behaviour

You can avoid antisocial behaviour by:

Abiding by your tenancy agreement
Showing consideration for your neighbours
Not carrying out noisy DIY or using your vacuum or washing machine after 11pm
Letting your neighbours know if you plan to have a party
Not playing your TV, music or musical instruments loudly, especially at night
Not slamming doors or be heavy footed if you live above others
Putting your rubbish in bins provided.

What PBHA Will Do

Provide you with information about managing antisocial behaviour
Enable you to have house meetings to resolve less serious issues
Provide some initial advice on how best to resolve your problem
Make an appointment to carry out an interview with you. We’ll aim to do this within 24 hours if the situation is high risk
Explain what we can do to assist and discuss what you can do to help yourself
Interview any other witness(es) and talk to the alleged offender if appropriate
Agree an action plan with you
We will work in partnership with other agencies to gather evidence and deal with antisocial problems
Consider using CCTV to gather evidence

If other actions haven’t resolved the issue, we will take action by:

Evicting the perpetrator
Seeking an injunction against the perpetrator

We can only manage Anti-Social Behaviour with your help

We aim to create a healthy harmonious community where everyone can reach their potential. We will work with our tenants to take action to prevent antisocial behaviour.

• Speak to your neighbours – they may not know their behaviour is disturbing you. When you do this, stay calm and friendly and be clear about what the problem is and what you’d like to change
• Complete any diaries/requests for information we ask you for
• Report incidents to the relevant authorities – the police, council environmental health etc
• Participate in mediation, if both parties agree
• Understand that it can take longer to resolve issues if the perpetrator has support needs.
• Attend court if needed
• Participate in any treatment or personal development work that can help you manage interpersonal relationships

Dealing with antisocial behaviour

What is Anti-social Behaviour?

What is Not Anti-Social Behaviour

Avoiding Anti-Social Behaviour

What PBHA Will Do

We can only manage Anti-Social Behaviour with your help

REMEMBER: you are responsible for your guests – any Anti-Social Behaviour by them could be a breech of your tenancy