A second wave of Coronavirus is now upon us and a national lockdown has been imposed. We have to therefore, reluctantly take appropriate steps to scale back our services again.  The safety of our residents, participants, volunteers and staff has and always will be our top priority and it is important that we play our part in preventing the spread of the virus.

The vast majority of our support will return to being delivered remotely by telephone, email and video conference, visiting residents only when it is absolutely necessary for safety reasons.

We are particularly grateful to our residents and participants for complying with the first lockdown rules, keeping others safe, and understanding the changes we made to our support services. We expect everyone to be as positive in this lockdown as well.  We are also grateful to our volunteers and staff for their adaptability and dedication during this difficult time.

We will be making the following further changes to our services over this lockdown period to 2nd December:

  • All our hubs will be closed with staff visiting only for essential work. All staff will be working remotely over the lockdown period.
  • We will only continue outreach to vulnerable residents who we cannot make contact with or in urgent situations
  • Enterprises and Training courses will cease to offer face to face training
  • Our repairs service will focus on resolving urgent and Health and Safety repairs, potentially delaying some non-urgent repairs

The Government new guidance of Hands, Face, Space is clear and a good mantra to follow. We ask all residents and participants to follow the government guidance:

  • Wear a mask when coming into contact with people and when you are in a confined space with someone.
  • Frequently wash your hands and keep your home clean and hygienic.
  • Always try to socially distance and keep 2m apart from others not in your household.
  • Please notify us if you have contracted Covid-19 or have to isolate as you have been in contact with someone who has.

If you are clinically extremely vulnerable you should stay at home unless for medical appointments or exercise. If this affects you, you will receive a letter from the NHS confirming this. If you are clinically vulnerable you are advised to stay at home as much as possible and minimise contact with people. If you are not sure if you are in one of these categories, please speak to your Housing worker.

We will continue to provide regular updates through our website, Facebook and Twitter.

5th November 2020