Enhanced Housing Management Coordinator

2022-06-08T14:12:43+01:00

Enhanced Housing Management workers provide an enhanced service to vulnerable tenants to enable them to sustain their tenancy and participate in their community. The Enhanced Housing Management Coordinator carries a small case load, whilst supporting a team of Enhanced Housing Management Workers. Specific Responsibilities • Supervising staff and volunteers in line with PBHA policies and procedures. • Completing annual appraisals, sickness absence reviews and performance management. • Representing PBHA at internal and external meetings as agreed with the Housing Services Manager. • Ensuring quality service delivery via staff supervision and auditing. • To be responsible for working a small caseload of [...]

Enhanced Housing Management Coordinator2022-06-08T14:12:43+01:00

Enhanced Housing Management Worker

2022-06-08T14:24:48+01:00

Aims of the Post Enhanced Housing Management workers provide an enhanced service to vulnerable tenants to enable them to sustain their tenancy and participate in their community. Specific Responsibilities To be responsible for working a caseload of tenants within a locality. Identifying individual tenancy sustainment needs through assessment and an identified Housing Plan detailing risks, tenancy sustainment needs and move on plans. Regular contact with tenants as per plan. Provide a weekly housing management drop in at PBHAs hubs. Ensure that tenants apply for benefits where eligible, and signpost tenants to information on how to maximise income Record and monitor any [...]

Enhanced Housing Management Worker2022-06-08T14:24:48+01:00

Reception Volunteer (Kingsland Hub)

2021-09-28T10:04:32+01:00

Core Tasks Responding to customer queries To take calls from tenants, contractors & colleagues regarding services and day to day repairs.  To clarify details and triage, to offer self-management advice to tenants where appropriate Handling customer and external queries via visit, telephone, answerphone, email, SMS, post and social media Limited dealing with cash transactions Daily handling of post To ensure that the reception area is welcoming and displays and provides good quality information about PBHA’s services and activities Maintain health and safety in the reception area Skills & Experience we are looking for Enthusiasm, a positive attitude and respect for equality and diversity An [...]

Reception Volunteer (Kingsland Hub)2021-09-28T10:04:32+01:00

Property Services Officer

2021-04-07T14:03:39+01:00

Property Services Officer Location: Haggerston, London Hours: Full Time Salary: £24,717 per annum Contract: Permanent DBS Check: Yes Leave Entitlement: 26 days We are looking for a committed Property Services Officer. We offer more than housing: by providing a combination of support, work, training and community, we are leading the way in social inclusion, enabling people to take control of their lives and shape brighter futures. We are committed to mutual support, participation and personal development for both staff and service users. This is an important role within our Property Services team.  You will organise and administer cyclical maintenance and servicing across our properties and [...]

Property Services Officer2021-04-07T14:03:39+01:00

Telephone Befriender

2020-07-27T10:17:03+01:00

Telephone Befriender Our Telephone Befriender role is an excellent opportunity to support people and help break social isolation. During the pandemic, people face substantial social isolation as their usual support networks may no longer be operating. Befriending will be a chance to build new skills and new connections.  As a volunteer, you will receive training and regular support and supervision. For further details Telephone Befriender Role Description Download Application Form Please email us to discuss this opportunity

Telephone Befriender2020-07-27T10:17:03+01:00

Volunteer Board Member

2021-11-29T15:28:14+00:00

Board Member with fundraising expertise (voluntary) Location: Hackney and Islington, London Hours: Eight meetings a year plus occasional visits to fit your diary PBHA is a housing association with charitable aims that creates positive change in people’s lives. As well as homes and support, we empower people to learn, access work and discover their creative talents. Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables people to move on and lead independent lives. We are committed to mutual support, participation and personal development for both staff and [...]

Volunteer Board Member2021-11-29T15:28:14+00:00

Hr Assistant

2021-11-10T12:16:12+00:00

HR Assistant Location: Kingsland Hub Hours: Full time - 37.5 hours Salary: £24,054 - £25,833 Contract: 1-2 month Contract DBS Check: Yes Leave Entitlement: 26 days About Recovery Worker Working as part of a small team on a 24/7 rota basis, the recovery worker (high support) works with people recovering from mental health crisis. Supporting people to sustain their tenancies and better manage their mental health, you’ll be developing helpful relationships that promote move on. About Peter Bedford Housing Association Based mainly in Hackney and Islington, we work with people who are homeless, have mental ill health, learning difficulties and multiple needs. Our work enables [...]

Hr Assistant2021-11-10T12:16:12+00:00

Employability and Vocational Coach

2020-02-11T11:42:04+00:00

Location: Hackney, London Hours: Full Time - 37.5 hours per week (Mon - Fri 9:30am - 5:30pm (7.5hrs) Salary: £28,752 Contract: Permanent DBS Check: Yes Leave Entitlement: 26 days The Employability and Vocational Coach helps PBHA achieve our mission by supporting each participant to enjoy life and make a contribution to society through meaningful vocation. The post holder will spend a large proportion of their time in our social enterprises where our learners, most of whom have long-term conditions or disabilities, undertake training and work placements, delivering PBHA’s  Customer  Service, Hospitality, Retail and entry-level catering. The post holder will work closely with the Enterprise staff to [...]

Employability and Vocational Coach2020-02-11T11:42:04+00:00

Volunteer Customer Service Assistant

2020-01-30T10:45:49+00:00

Volunteer Customer Service Assistant The Volunteer Role and the Difference it makes As a volunteer you will support staff in providing friendly customer service and maintaining a welcoming environment, which is key to helping us spread the word of Peter Bedford Housing Association and in particular the Enterprise and Training services. Within the Customer Service role you will undertake office duties to support the organisation. We welcome any experience you can bring in admin and marketing to help us grow. In return we can provide training opportunities and a chance to be part of a vibrant team. About the Kingsland Hub [...]

Volunteer Customer Service Assistant2020-01-30T10:45:49+00:00

Digital Champion

2020-11-16T12:06:02+00:00

Digital Champion We are looking for someone with solid IT skills who is organised, flexible, and reliable, and can commit to regular volunteering remotely. You will have excellent communication skills, good reading, writing, and numeracy skills as well as the enthusiasm and patience to help others to get online. For further details Digital Champion Role Description Download Application Form Please email us to discuss this opportunity

Digital Champion2020-11-16T12:06:02+00:00
Go to Top